Returns & Exchanges
At The Vitamin Shop, we want you to be completely satisfied with your purchase; that is why we offer a 30-day return window for all unworn apparel in its original condition. If your new style doesn't fit or meet your expectations, our streamlined process ensures a quick and easy exchange or refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is free from wear, perfumes, or alterations.
Ship It Back
Print the prepaid shipping label provided by our portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing